Effective Date: 11/12/2025
Last Updated: 11/12/2025

Oneworld OK Service Limited (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal data when you interact with our business, website, services, and communications. As a UK-registered company, we process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to all individuals who engage with us, including website visitors, clients, suppliers, partners, and any other parties whose personal data we process in the course of our operations.

 

1. Who We Are

Oneworld OK Service Limited is a UK-registered company engaged in the buying, selling, leasing, sourcing, inspection, and negotiation of heavy-duty equipment and marine vessels. Our services are provided to clients within the United Kingdom and internationally.

We act as the Data Controller for the personal data processed under this Privacy Policy.

2. Information We Collect

We may collect and process different categories of personal data depending on how you interact with us. This includes, but is not limited to:

• Full name
• Company or business name
• Job title or position
• Email address
• Telephone number
• Business address
• Billing and payment information
• Identification and verification documents (where required)
• Equipment requirements or project-related details
• Communication records (emails, calls, enquiries)
• Website usage data, including IP address and browser information

We only collect personal data that is necessary, relevant, and proportionate to the services we provide.

3. How We Collect Your Information

Personal data may be collected through several channels, including:

• Direct enquiries made via our website, email, or telephone
• Completion of contact forms or service requests
• Contractual agreements and onboarding processes
• Business communications and negotiations
• Website cookies and analytics tools
• Third-party referrals or partners (where lawful)

All data collection is conducted in a transparent and lawful manner.

4. How We Use Your Information

We use personal data strictly for legitimate business purposes, including:

• Responding to enquiries and providing requested services
• Sourcing, selling, leasing, and inspecting equipment or vessels
• Conducting negotiations and procurement advisory services
• Managing contracts, invoices, and payments
• Verifying identity and conducting due diligence
• Communicating service updates or operational information
• Improving our services and customer experience
• Complying with legal, regulatory, and contractual obligations

We do not use personal data for automated decision-making or profiling.

5. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

• Performance of a contract or steps taken prior to entering a contract
• Legitimate business interests pursued by Oneworld OK Service Limited
• Compliance with legal or regulatory obligations
• Consent, where explicitly required

Where consent is relied upon, it may be withdrawn at any time.

6. Data Sharing and Disclosure

We do not sell, rent, or trade personal data. However, we may share personal information with trusted third parties where necessary, including:

• Equipment suppliers, sellers, or lessors
• Inspection partners and technical assessors
• Legal, financial, and professional advisers
• Payment processors and banking institutions
• Logistics or transport service providers
• Regulatory authorities where legally required

All third parties are required to handle personal data securely and in accordance with applicable data protection laws.

7. International Data Transfers

As part of our global sourcing and inspection services, personal data may be transferred outside the UK. Where this occurs, we ensure appropriate safeguards are in place, including:

• Adequacy regulations
• Standard contractual clauses
• Contractual data protection obligations

These measures ensure that personal data remains protected regardless of location.

8. Data Security

We take data security seriously and implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. These measures include:

• Secure data storage systems
• Access controls and authentication
• Encrypted communications where appropriate
• Internal data protection policies and staff awareness

While no system is completely secure, we continually review and improve our security practices.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, regulatory, accounting, and reporting requirements. Once data is no longer required, it is securely deleted or anonymised.

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests relating to these rights will be handled promptly and in accordance with legal requirements.

11. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve functionality and user experience. Cookies help us understand how visitors interact with our site and enable us to enhance performance.

You may control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. Users are encouraged to review the privacy policies of third-party platforms before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be published on our website, and the revised policy will take effect immediately upon posting.

14. Contact Us

If you have questions about this Privacy Policy or how we handle personal data, please contact:

Oneworld OK Service Limited
Email: info@oneworldok.com
Phone: 07850329380
020 3609 7509
Registered Office: 821 old Kent road London United Kingdom